What data is recorded when an incident is reported to the Service Desk?

Question

Options

• Athe name of the person reporting the Incident
• Bthe name of the person handling the Problem
• Cthe name of the person who approves the Request for Change (RFC)
• Dthe names of persons who are authorized to implement Changes in the Configuration

• A
  78% (25)
• B
  3% (1)
• C
  6% (2)
• D
  13% (4)

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