EXIN
EX0-114 · Question #4
Which process or function is responsible for supplying first-line support and assistance in daily use of IT services'?
The correct answer is C. Service Desk. See the full explanation below for the reasoning.
Question
Which process or function is responsible for supplying first-line support and assistance in daily use of IT services'?
Options
- AAvailability Management
- BIncident Management
- CService Desk
- DService Level Management
How the community answered
(23 responses)- A13% (3)
- B4% (1)
- C78% (18)
- D4% (1)
Community Discussion
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