What is the definition of IT Service Management?

Question

Options

• AAn organization supping services to one or more customers
• BBest practice guidance for operating services
• CRequirements for delivering service based upon best practices
• DSpecialized organizational capabilities providing value to customers

• A
  6% (3)
• B
  14% (7)
• C
  2% (1)
• D
  78% (38)

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