EXIN
EX0-114 · Question #34
A number of important documents are used within Service Level Management One of these documents consists of an overview of services and Service Levels offered. What is the name of the document?
The correct answer is A. Service Catalog. See the full explanation below for the reasoning.
Question
A number of important documents are used within Service Level Management One of these documents consists of an overview of services and Service Levels offered. What is the name of the document?
Options
- AService Catalog
- BService Level Agreement (SLA)
- CService Level Requirement
- DUnderpinning Contract
How the community answered
(42 responses)- A86% (36)
- B2% (1)
- C5% (2)
- D7% (3)
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