What is not an activity of the Change management process?

Question

Options

• Aanalysis of the necessity of a suggested change
• Bdetermining the impact of a suggested change to other business processes
• Crequesting an impact analysis from an IT service provider

• A
  2% (1)
• B
  7% (3)
• C
  91% (41)

Explanation

Option C describes an action taken by an external party or client organization toward an IT service provider - this falls outside the scope of the Change Management process itself, which is an internal governance process that owns and conducts its own assessments. Options A and B are both core Change Management activities: evaluating whether a proposed change is necessary prevents unnecessary disruption, and assessing cross-process impact is a fundamental step in the change approval workflow (typically performed by the Change Advisory Board). In short, Change Management performs impact analysis - it does not request one from an outside provider.

Memory tip: Think of Change Management as the internal referee - it analyzes, approves, and controls changes from within. Whenever an option describes the organization going outside (to a vendor or IT service provider) to get an analysis done, that's a signal it's not a Change Management activity.

No community discussion yet for this question.