Which process determines which information provisioning is required, including the priorities?

Question

Options

• ADemand management
• BEnd user support
• CInformation lifecycle management

• A
  89% (31)
• B
  6% (2)
• C
  6% (2)

Explanation

Demand Management is correct because it is the process responsible for identifying, analyzing, and prioritizing what information provisioning is needed - aligning business demand with the supply of information services, including establishing which needs take precedence.

End user support (B) is reactive: it addresses issues after they arise rather than proactively determining what information provisioning is required. It supports users but does not govern provisioning priorities.

Information lifecycle management (C) governs how information is created, stored, archived, and disposed of over time - it manages existing information, not the determination of what provisioning is needed or in what order of priority.

Memory tip: Think of "demand" as the word that connects needs to supply - Demand Management is always the process that asks "what do we need, and how urgently?" before anything is provisioned.

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