Which process produces an end user training for a new release of an application?

Question

Options

• ATransition
• BPrepare transition
• CDesign non-automated information systems

• A
  9% (2)
• B
  87% (20)
• C
  4% (1)

Explanation

"Prepare transition" is correct because this process covers all readiness activities needed before a new release goes live - including creating and delivering end user training. It ensures users are equipped to work with the new system before the actual switch happens.

Why the distractors are wrong:

• A. Transition is the execution phase where the new release is actually deployed and handed over to users - training should already be complete by this point, not produced during it.
• C. Design non-automated information systems is a design-stage process focused on defining how non-automated workflows operate; it has no responsibility for training production.

Memory tip: Think of "Prepare transition" as the "get ready" phase - you train users before you flip the switch, not during or after. If training were produced in Transition itself, users would go live unprepared. The word "Prepare" signals pre-go-live readiness activities, and training is a core part of that readiness.

No community discussion yet for this question.