One of BiSL's key messages identifies the primary focus of the Management processes. What is the primary focus of the Management processes?

Question

Options

• Athe internal organization, the business and the business processes
• Bthe planning, working method and results of the IT provider
• Cthe relationship and cooperation with the IT provider

• A
  92% (54)
• B
  3% (2)
• C
  5% (3)

Explanation

Option A is correct because BiSL's Management processes are explicitly oriented toward the demand side - governing how the business information management function itself is run, including managing the internal organization, overseeing business operations, and keeping business processes aligned with information needs. These processes ensure that the BiSL function is effectively controlled and directed from within.

Option B is wrong because monitoring the planning, working methods, and results of the IT provider is a supply-side concern, addressed through BiSL's operational and connecting processes (such as Contract Management), not the Management processes.

Option C is wrong because managing the relationship and cooperation with the IT provider refers to the interface between demand and supply - again handled by connecting/liaison processes - not the Management layer, which looks inward rather than outward.

Memory tip: Think of Management processes as "managing your own house." The Management cluster governs what happens inside the business - the organization, its structure, and its processes - while other BiSL clusters handle the external IT provider relationship.

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