ASQ
CSSBB · Question #428
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
The correct answer is C. Returns. See the full explanation below for the reasoning.
Define Phase
Question
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
Options
- ALost Customer Loyalty
- BTime Value of Money
- CReturns
- DLate Delivery
How the community answered
(30 responses)- A10% (3)
- B7% (2)
- C80% (24)
- D3% (1)
Topics
#COPQ#visible costs#hidden costs#Cost of Poor Quality
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