ASQ
CSSBB · Question #361
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
The correct answer is B. Expense. See the full explanation below for the reasoning.
Define Phase
Question
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
Options
- AColor
- BExpense
- CSeason
- DNone
How the community answered
(33 responses)- A3% (1)
- B85% (28)
- C3% (1)
- D9% (3)
Topics
#customer requirements#VOC#customer decision criteria#CTQ
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