CSQA Exam Questions

Effective QA reports written to management ___________.

If your IT organization does not have a measurement program, what would be a good prerequisite(s) to implementing a measurement program in your IT organization?

The methods that an organization uses for hiring, training, supervising, and evaluating personnel are what types of controls:

Which of the criteria should be followed to select a process model such as CMMI or ISO?

Quality Assurance activities comes under:

Cause-and-Effect Diagrams are also referred to as a:

Of the following steps, which step of implementing an IT quality function will be performed continually?

Measurement is an algorithm, connecting the desired result with the contributors or causes, that will enable that result to be achieved. These contributors are:

When contracting for software development, what is the correct sequence of events in the contracting life cycle?

Checking if the web page on a internet banking site comes up within 2 seconds is an example of:

The stakeholders of security system should be trained on security data collection methods and:

Doing the right thing, doing it the right way, doing it right the first time, and doing it on time without exceeding cost would be characteristics of the:

Prerequisites for quality planning is / are:

A contract that will assure the contracting organization of effective ongoing operation maintenance of the contracted software should include which of the following contractual pro...

SEI's CMMi maturity level 5 focuses on:

Which of the following tool(s) can be applied to determine the change in process scope?

A major corporation issued this statement: "We see ourselves now and in the future as a company with a strong customer franchise, known for reliability, trust and integrity in all...

__________ is a software metric, developed by Thomas J. McCabe, used to indicate the complexity of a program.

As per Crosby, to reduce Total Product Cost, the best approach is to:

The greater the involvement of the entire IT staff in quality, the larger the size of the quality staff that is needed.

As the maturity level increases, the cost per unit of work increases.

Which is NOT commonly used to develop a baseline?

Which of the following should be the selection criteria for COTS software regarding the integration of the software into an organization's business system work flow?

Which of the following models uses this four part cyclE. (part one - plan and organize; part two - acquire and implement; part three - deliver and support; part four - monitor)?

In a cost-of-quality analysis, the costs required to avoid errors to do the job right the first time are called:

The review and approval of a new computer system is an example of:

Which of the following artifacts should be subjected to Quality Control?

Documenting or changing processes is part of which planning activity?

Which of the following would be measured subjectively to develop a baseline:

An objective baseline relies on judgment being applied in making the measure.

There are two systems in every business application. The first is the system that ___________ business transactions, and the second is the system that _________ the processing of b...

Which of the following is associated with "Big-Q" quality as proposed by Dr. Juran?

The first step in establishing the strategy for process deployment is:

Which of the following is a level for maturing the People Management Processes?

When people are presented with new ideas, their most common reaction is to:

Constructive criticism should incorporate all of the following tactics, EXCEPT:

If an organization was to categorize risks as critical, major, or minor what aspect of Risk Management would that be called?

What does 'C' stand for in PDCA cycle?

Evaluating and quantifying the risks, controls, and vulnerabilities is called _________ .

Process improvement is most effective when __________ are involved in improving the process.

The plan of organization in methods and procedures adopted by management to ensure that resource use is consistent with laws, regulations, and policies; that resources are safeguar...

Your IT director has asked you to write a policy on security for the organization. What type of control is that security policy?

Preventive Controls include:

Quality cannot be delegated.

"Establish Functional Improvement Objectives" is a step in the ____________ of benchmarking.

Function points are used to measure what aspects of software?

The four interconnected variables of IT development are:

Successful IT security programs consist of all the following EXCEPT:

A process that is effected by an organization's board of directors, management, and other personnel, designed to provide reasonable assurance regarding the achievement of operation...

A "task force" is a cross-functional group organized for a specific purpose. Task force management principles include: