A User is stored in which table?

The correct answer is A. User [sys_user]. In ServiceNow, all individual user records, containing essential details like usernames, passwords, and personal information, are persistently stored within the sys_user table.

Submitted by luis.pe· Apr 18, 2026Database Management and Platform Security

Question

Options

AUser [sys_user]
BUser [ sys_user_group]
CUser [ syst_user_profile]
DUser [user_profile]

How the community answered

(33 responses)

A
88% (29)
B
6% (2)
C
3% (1)
D
3% (1)

Why each option

In ServiceNow, all individual user records, containing essential details like usernames, passwords, and personal information, are persistently stored within the `sys_user` table.

AUser [sys_user]Correct

The `sys_user` table is the primary and official table in ServiceNow responsible for storing all individual user records, including their unique identifiers, authentication credentials, and profile information.

BUser [ sys_user_group]

`sys_user_group` is the table where user groups are stored, not individual user records.

CUser [ syst_user_profile]

There is no standard ServiceNow table named `syst_user_profile` for storing user records.

DUser [user_profile]

There is no standard ServiceNow table named `user_profile` for storing user records; `sys_user` is the correct table.

Concept tested: ServiceNow user table

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/user-administration/reference/r_UsersAndGroupsTables.html

Topics

#User Records#Core Tables#Database Schema#sys_user

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