Salesforce
CRT-261 · Question #50
CRT-261 Question #50: Real Exam Question with Answer & Explanation
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Question
Which advantage does Salesforce provide with the OpenCTI framework?
Options
- ADevelopers can Integrate with any telephony platform available with minimal need for
- BAgents can use telephony on a wide range of browsers and operating systems while only
- CAgents can run their softphone at the operating system level, embedded in the task bar or system
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