Salesforce
CRT-261 · Question #23
CRT-261 Question #23: Real Exam Question with Answer & Explanation
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Question
Support agents at Universal Containers are entering customer contact information in multiple ways. Management is concerned about the high likelihood of duplicate customer contact information being entered. What should the consultant recommend to prevent duplicate records from being created?
Options
- AConfigure and activate Duplicate Management.
- BGrant "View All Data" and instruct them to search.
- CImplement Apex triggers for Contact.
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