nerdexam
Salesforce

CRT-261 · Question #185

Universal Containers (UC) wants to report on how many customers with Service Contracts have specific entitlements to determine if UC's support offerings should be adjusted. Which feature should the…

The correct answer is C. Build a custom report type. Creating a custom report type allows for more flexibility in reporting by combining different objects and their relationships, such as Service Contracts and Entitlements in this case. Universal Containers can use a custom report type to specifically analyze customers with…

Reports and Analytics

Question

Universal Containers (UC) wants to report on how many customers with Service Contracts have specific entitlements to determine if UC's support offerings should be adjusted. Which feature should the consultant recommend?

Options

  • ABuild a joined report.
  • BBuild a dashboard.
  • CBuild a custom report type.

How the community answered

(29 responses)
  • A
    10% (3)
  • B
    7% (2)
  • C
    83% (24)

Explanation

Creating a custom report type allows for more flexibility in reporting by combining different objects and their relationships, such as Service Contracts and Entitlements in this case. Universal Containers can use a custom report type to specifically analyze customers with Service Contracts and their associated entitlements, providing insights into support offerings and potential

Topics

#custom report type#Service Contracts#entitlements#joined reporting

Community Discussion

No community discussion yet for this question.

Full CRT-261 Practice