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CRT-211 · Question #240

Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the…

The correct answer is B. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action is what the administrator should do to troubleshoot the issue. This option allows the approval process field update to trigger any workflow rules or processes that are based…

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Question

Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update. What could the administrator do to troubleshoot the issue?

Options

  • ACheck the Approval Process to make sure it is on the correct version.
  • BCheck the Reevaluate Workflow Rules After Field Change box on the Approval Process Field
  • CTurn Recursion the Process Builder under the Advanced Settings so the Process Builder fires
  • DChange the value with a Specific New Field Value so the Process Builder knows what value to

How the community answered

(34 responses)
  • A
    3% (1)
  • B
    74% (25)
  • C
    9% (3)
  • D
    15% (5)

Explanation

Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action is what the administrator should do to troubleshoot the issue. This option allows the approval process field update to trigger any workflow rules or processes that are based on the updated field value. If this option is not checked, the approval process field update will not trigger any workflow rules or processes, and the Process Builder will not fire.

Topics

#Process Builder#approval process#reevaluate workflow rules#automation troubleshooting

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