CRT-211 · Question #241
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an…
The correct answer is B. The field is being updated by a workflow field update. The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can…
Question
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records. Why arc records being updated with data that violates the validation rule?
Options
- AThe data change Is triggered by an update record Flow element.
- BThe field is being updated by a workflow field update.
- CThe field is being updated by an Apex before trigger.
- DThe user has the Modify All Data permission on the object.
How the community answered
(24 responses)- A13% (3)
- B75% (18)
- C8% (2)
- D4% (1)
Explanation
The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can bypass validation rules and other security controls when updating a field value, which can result in invalid data being stored in the record.
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