Salesforce
CRT-211 · Question #136
CRT-211 Question #136: Real Exam Question with Answer & Explanation
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Question
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe. What feature should the administrator configure?
Options
- AEnable the Case Feed.
- BCreate article types.
- CDefine data categories and visibility.
- DSetup record types and page layouts.
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