The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is…

The correct answer is A. Delegated approver. A Delegated Approver (A) allows an approver to assign another Salesforce user to act on their behalf for approval requests while they are unavailable. The designated backup manager will receive and can act on approval requests during the sales manager's vacation. A Two-Step…

Workflow/Process Automation

Question

The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?

Options

ADelegated approver
BTwo step Approval process
CApproval history related list
DDelegated Administrator

How the community answered

(49 responses)

A
92% (45)
B
2% (1)
C
4% (2)
D
2% (1)

Explanation

A Delegated Approver (A) allows an approver to assign another Salesforce user to act on their behalf for approval requests while they are unavailable. The designated backup manager will receive and can act on approval requests during the sales manager's vacation. A Two-Step Approval Process (B) requires two sequential approvers but does not address coverage during an absence. Approval History Related List (C) is a read-only display of past approvals and is not an action-based feature. Delegated Administrator (D) grants limited admin permissions to non-admin users - it is unrelated to approval routing.

Topics

#Approval Process#Delegated Approver#User Delegation#Process Automation

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