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Salesforce

CRT-101 · Question #8

The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of the approval process? Choose 2 answers

The correct answer is A. Field Update D. Email Alert. Salesforce approval processes support four types of automated actions that can be added to approval steps, the initial submission, final approval, final rejection, and recall actions: Email Alerts, Field Updates, Tasks, and Outbound Messages. A (Field Update) and D (Email…

Workflow/Process Automation

Question

The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of the approval process? Choose 2 answers

Options

  • AField Update
  • BChatter Post
  • CAuto launched Flow
  • DEmail Alert

How the community answered

(18 responses)
  • A
    94% (17)
  • B
    6% (1)

Explanation

Salesforce approval processes support four types of automated actions that can be added to approval steps, the initial submission, final approval, final rejection, and recall actions: Email Alerts, Field Updates, Tasks, and Outbound Messages. A (Field Update) and D (Email Alert) are both standard automated action types natively supported by approval processes. B (Chatter Post) is not a native automated action type within approval processes - while Chatter notifications can be configured separately, 'Chatter Post' is not one of the four supported action types. C (Auto-launched Flow) is also not a supported automated action type within approval processes; flows can be triggered by other means but cannot be directly added as an approval process action.

Topics

#Approval Process#Automated Actions#Field Update#Email Alert

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