Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should and…

Quick Actions create or update records and log calls directly in Salesforce but do not initiate integrations with external systems or orchestrate multi-step approval workflows.

Outbound Messages are a workflow action that sends a SOAP XML message containing specified field data to a defined external endpoint, enabling automatic transmission of expense report records to an external HR platform when triggered.

Approval Processes define a sequential routing of records to designated approvers such as managers and directors, supporting multi-tier review with the ability to trigger an Outbound Message as a final approval action once all approvals are granted.

Email Alert Actions send notification emails and are commonly used as steps within approval processes, but alone they cannot transmit structured data to an external HR system.