CRT-101 · Question #181
An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?
The correct answer is D. Flow Builder. Flow Builder is the only tool that supports building multi-step screen-based wizards for user input in Salesforce. The other options automate backend processes without collecting structured user input through a UI.
Question
An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?
Options
- AProcess Builder
- BApproval Process
- COutbound Message
- DFlow Builder
How the community answered
(39 responses)- A8% (3)
- B3% (1)
- C13% (5)
- D77% (30)
Why each option
Flow Builder is the only tool that supports building multi-step screen-based wizards for user input in Salesforce. The other options automate backend processes without collecting structured user input through a UI.
Process Builder triggers automated background actions based on record changes and cannot present a user-facing data entry wizard.
Approval Process manages multi-step record approvals and cannot collect arbitrary user input through a custom form wizard.
Outbound Message sends HTTP POST notifications to external endpoints and has no capability to display or collect data from a user.
Flow Builder's Screen Flow type allows administrators to design multi-step wizards with input fields, dropdowns, and navigation buttons that guide users through a process. When a sales rep loses a client, a Screen Flow can present a structured form collecting relevant details. No other declarative automation tool in Salesforce provides an interactive guided UI experience.
Concept tested: Flow Builder Screen Flow wizard creation
Source: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_type_screen.htm
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