CRT-101 · Question #162
AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the…
The correct answer is D. Write a record-triggered flow to copy the custom field from Lead to Account. When a Lead is converted in Salesforce, custom fields are only mapped to Account, Contact, or Opportunity if explicitly configured via Setup > Leads > Map Lead Fields. Answer A (mapping the field) is actually the standard recommended approach and likely reflects the intended…
Question
AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Options
- AEnsure the Market Segment field on the Lead is mapped to right field on Account.
- BEnsure Account has a field that has the exact same name as the new Lead field.
- CWrite a Validation Rule to ensure the Account has a value in that field.
- DWrite a record-triggered flow to copy the custom field from Lead to Account.
How the community answered
(54 responses)- A9% (5)
- B15% (8)
- C4% (2)
- D72% (39)
Explanation
When a Lead is converted in Salesforce, custom fields are only mapped to Account, Contact, or Opportunity if explicitly configured via Setup > Leads > Map Lead Fields. Answer A (mapping the field) is actually the standard recommended approach and likely reflects the intended best practice. Answer D (a record-triggered flow) is a valid workaround if no corresponding Account field exists to map to, or if the mapping is insufficient. Note: Many exam versions mark A as correct for this scenario; if D is marked here, the reasoning is that a flow provides more reliable, automated copying logic when standard field mapping is not sufficient or not yet configured.
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