At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for…

Question

Options

• ACollaboration groups are created automatically for every department.
• BObject layouts should be configured to include the groups related list.
• CThe Add Record action must be configured in the group publisher.
• DAn administrator needs to create a group to enable record sharing

• A
  3% (1)
• B
  3% (1)
• C
  94% (32)

Explanation

Chatter Groups enable both general topic collaboration and record sharing. Option D is correct because a Chatter Group must exist before users can share records within it - an admin (or user with permission) must create the group. Option C is correct because the 'Add Record' action is not included in the group publisher by default; an administrator must explicitly add it to the group publisher layout so members can attach Salesforce records to the group's feed. Option A is false - Chatter Groups are not auto-created per department. Option B is partially useful (adding the Groups related list to layouts helps users see which groups a record belongs to) but it is not a required consideration for enabling record sharing within a group.

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