Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to…

Question

Options

• ACreate a workflow rule with an outbound message.
• BSet up a scheduled process in Process Builder.
• CConfigure a scheduled flow in flow Builder.
• DUse a process to update the account when it is edited

• A
  84% (21)
• B
  4% (1)
• C
  4% (1)
• D
  8% (2)

Explanation

The marked answer (A) is questionable: Workflow Rules fire on record save events, not on a weekly schedule, and outbound messages send HTTP posts to external endpoints rather than counting related records. The correct modern recommendation is C - a Scheduled Flow in Flow Builder. Scheduled Flows run on a defined schedule (e.g., weekly), can query and count related Case records using Get Records and Loop elements, and then update the Account accordingly. Process Builder (B) is being retired by Salesforce. Option D only fires when the account is edited, not on a schedule. For this exam question, if A is listed as correct, it likely reflects an outdated question; in practice and on current exams, Scheduled Flow (C) is the preferred answer.

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