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ASQ

CRE · Question #26

When failed field item are returned for failure investigation, which of the following steps should be taken first?

The correct answer is B. Each item should be investigated to classify and completely determine the failure mode. See the full explanation below for the reasoning.

Life Cycle Reliability Engineering

Question

When failed field item are returned for failure investigation, which of the following steps should be taken first?

Options

  • AThe physics of failure should be used to determine failure mechanism.
  • BEach item should be investigated to classify and completely determine the failure mode
  • CEach item's predicted reliability should be compared with its actual reliability.
  • DThe manufacturing process should be reviewed to ensure that it was followed during

How the community answered

(46 responses)
  • A
    2% (1)
  • B
    80% (37)
  • C
    4% (2)
  • D
    13% (6)

Topics

#failure investigation#failure mode classification#field returns#failure analysis

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