ASQ
CQIA · Question #9
Which of the following most accurately reflects Incident Management activities?
Sign in or unlock CQIA to reveal the answer and full explanation for question #9. The question stem and answer options stay visible for context.
Problem-Solving Tools
Question
Which of the following most accurately reflects Incident Management activities?
Options
- AIncident detection, logging, investigation, escalation, root cause analysis, resolution and closure
- BIncident detection, classification, escalation, Known Error matching, resolution, change
- CIncident detection, logging, classification, initial support, escalation, communication, closure
- DIncident detection, recording, classification, initial support, investigation, diagnosis, resolution,
Unlock CQIA to see the answer
You've previewed enough free CQIA questions. Unlock CQIA for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#incident management#incident lifecycle#classification#resolution