Why is Service Management so important to IT service providers?

Question

Options

• AThe success of many businesses depends upon the quality of their IT
• BIt's the only way to manage IT in the Internet age
• CIt's contained within the IT Infrastructure Library
• DIt's the first non-proprietary initiative for the management of IT systems

• A
  95% (21)
• B
  5% (1)

Explanation

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