ASQ
CQIA · Question #87
CQIA Question #87: Real Exam Question with Answer & Explanation
The correct answer is A. A request from a user for information, advice or for a standard change. See the full explanation below for the reasoning.
Question
Which one of the following is the BEST description of a service request?
Options
- AA request from a user for information, advice or for a standard change
- BAnything that the customer wants and is prepared to pay for
- CAny request or demand that is entered by a user via a self-help web-based interface
- DAny request for change (RFC) that is low-risk and which can be approved by the change manager
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