ASQ
CQIA · Question #87
Which one of the following is the BEST description of a service request?
Sign in or unlock CQIA to reveal the answer and full explanation for question #87. The question stem and answer options stay visible for context.
Quality Basics
Question
Which one of the following is the BEST description of a service request?
Options
- AA request from a user for information, advice or for a standard change
- BAnything that the customer wants and is prepared to pay for
- CAny request or demand that is entered by a user via a self-help web-based interface
- DAny request for change (RFC) that is low-risk and which can be approved by the change manager
Unlock CQIA to see the answer
You've previewed enough free CQIA questions. Unlock CQIA for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#service request#standard change#user request#service desk