Which one of the following is the BEST description of a service request?

The correct answer is A. A request from a user for information, advice or for a standard change. You've hit your limit · resets 12:50am (America/New_York)

Quality Basics

Question

Options

AA request from a user for information, advice or for a standard change
BAnything that the customer wants and is prepared to pay for
CAny request or demand that is entered by a user via a self-help web-based interface
DAny request for change (RFC) that is low-risk and which can be approved by the change manager

How the community answered

(46 responses)

A
91% (42)
B
2% (1)
C
4% (2)
D
2% (1)

Explanation

You've hit your limit · resets 12:50am (America/New_York)

Topics

#service request#standard change#user request#service desk

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