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CNX-001 · Question #36

A company just launched a cloud-based application. Some users are reporting the application will not load. A cloud engineer investigates the issues and reports the following: - Not all users are exper

The correct answer is D. Geolocation rules. Since the issue is selective - only remote sales team users are affected, not all users, and the infrastructure is confirmed healthy - the problem is most likely related to how those users' traffic is being routed based on their geographic location. Geolocation routing rules (use

Cloud Network Operations and Troubleshooting

Question

A company just launched a cloud-based application. Some users are reporting the application will not load. A cloud engineer investigates the issues and reports the following:

  • Not all users are experiencing the issue.
  • The application infrastructure is optimal.
  • Users experiencing the issue belong to the company's remote sales

team. Which of the following is most likely misconfigured?

Options

  • AApplication load balancers
  • BPorts and protocols
  • CIP addressing
  • DGeolocation rules

How the community answered

(25 responses)
  • B
    12% (3)
  • C
    8% (2)
  • D
    80% (20)

Explanation

Since the issue is selective - only remote sales team users are affected, not all users, and the infrastructure is confirmed healthy - the problem is most likely related to how those users' traffic is being routed based on their geographic location. Geolocation routing rules (used in DNS services, CDNs, or load balancers) direct users to different endpoints or resources based on where their IP address resolves to. If these rules are misconfigured, users connecting from certain regions or through VPNs with unexpected exit points may be denied access or redirected incorrectly. Application load balancers (A), ports/protocols (B), and IP addressing (C) would typically cause broader or more uniform failures, not selective ones tied to a specific user group's location.

Topics

#Geolocation rules#Access control#Troubleshooting#Network access issues

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