Unless there are particular security requirements, what role is given to users that perform request fulfillment work?

'catalog_fulfiller' is not a standard ServiceNow role name.

'fulfiller' is not a standard ServiceNow role name.

The 'itil' role is the primary fulfillment role in ServiceNow, granting users the permissions needed to work on incidents, problems, changes, service requests, and tasks across ITSM processes. It is the recommended baseline role for fulfillment staff without elevated security needs, as documented in ServiceNow's role design.

'sc_fulfiller' provides limited catalog-specific permissions and is a restricted role, not the general fulfillment role.

'task_worker' is not a standard ServiceNow role.