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CGEIT · Question #602

CGEIT Question #602: Real Exam Question with Answer & Explanation

The correct answer is D: Work with the region's leadership to better understand why the situation has occurred. When faced with a significant decrease in IT investment return in a region, the CEO should first collaborate with the region's leadership to understand the underlying causes before taking corrective action.

Submitted by krish.m· Apr 18, 2026Governance of Enterprise IT

Question

A global organization has noticed a significant decrease in the return on IT investments in a particular region. To enhance project governance in this region, the CEO should FIRST

Options

  • APerform a program benefit calculation and review the project selection methodology
  • BSuspend funding until project managers from better-performing regions can be assigned
  • CPerform an independent review of business cases for each current and proposed project in the
  • DWork with the region's leadership to better understand why the situation has occurred

Explanation

When faced with a significant decrease in IT investment return in a region, the CEO should first collaborate with the region's leadership to understand the underlying causes before taking corrective action.

Common mistakes.

  • A. Performing calculations and reviewing methodologies are analytical steps that should follow an initial understanding of the situation from the regional leadership.
  • B. Suspending funding or reassigning staff is a drastic measure that should only be considered after a thorough investigation and understanding of the problem, as it could demotivate local teams and worsen the situation.
  • C. Performing an independent review of business cases is an investigative step, but engaging directly with regional leadership provides critical context and qualitative insights that purely retrospective document review might miss.

Concept tested. Regional IT investment performance management

Topics

#IT Investment ROI#Project Governance#Leadership Engagement#Root Cause Analysis

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