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CGEIT · Question #548

Which strategic planning approach would be MOST appropriate for a large enterprise to follow when revamping its IT services?

The correct answer is C. Calibrating and scaling delivery Of IT services in line with business requirements. For a large enterprise revamping IT services, the most appropriate strategic planning approach involves calibrating and scaling IT service delivery in direct alignment with business requirements.

Submitted by eva_at· Apr 18, 2026Governance of Enterprise IT

Question

Which strategic planning approach would be MOST appropriate for a large enterprise to follow when revamping its IT services?

Options

  • AAddressing gaps within the management of IT-related risk
  • BFocusing on business innovation through knowledge, expertise, and initiatives
  • CCalibrating and scaling delivery Of IT services in line with business requirements
  • DAdhering to on-time and on-budget IT service delivery

How the community answered

(54 responses)
  • A
    2% (1)
  • B
    7% (4)
  • C
    81% (44)
  • D
    9% (5)

Why each option

For a large enterprise revamping IT services, the most appropriate strategic planning approach involves calibrating and scaling IT service delivery in direct alignment with business requirements.

AAddressing gaps within the management of IT-related risk

Addressing gaps in IT-related risk management is an important operational concern but represents a specific area of focus rather than a comprehensive strategic approach for revamping all IT services.

BFocusing on business innovation through knowledge, expertise, and initiatives

Focusing on business innovation is a valuable strategic outcome but is too narrow as a primary strategic planning approach for a full IT service revamp, which encompasses efficiency, stability, and alignment, not just innovation.

CCalibrating and scaling delivery Of IT services in line with business requirementsCorrect

For a large enterprise, revamping IT services strategically requires ensuring that IT capabilities are precisely calibrated and scaled to directly support and enable current and future business requirements. This approach emphasizes optimizing IT's contribution to business value by ensuring services are neither under- nor over-provisioned, and directly support business objectives and growth.

DAdhering to on-time and on-budget IT service delivery

Adhering to on-time and on-budget IT service delivery is a measure of project execution success, not a strategic planning approach for the holistic revamp and alignment of IT services with business.

Concept tested: Strategic IT service alignment and scaling

Source: https://www.isaca.org/resources/isaca-journal/issues/2020/volume-5/realigning-it-governance-with-business-strategy

Topics

#Strategic IT Planning#IT-Business Alignment#IT Service Delivery#Value Creation

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