CGEIT · Question #524
A high-tech enterprise is concerned that leading competitors have been successfully recruiting top talent from the enterprise's research and development business unit. What should the leadership…
The correct answer is C. A root cause analysis. When facing a loss of top talent to competitors, the leadership team should first mandate a root cause analysis to understand the underlying reasons for employee departure before implementing solutions.
Question
A high-tech enterprise is concerned that leading competitors have been successfully recruiting top talent from the enterprise's research and development business unit. What should the leadership team mandate FIRST?
Options
- AA SWOT analysis
- BAn incentive and retention program
- CA root cause analysis
- DAn aggressive talent acquisition program
How the community answered
(20 responses)- A5% (1)
- B15% (3)
- C75% (15)
- D5% (1)
Why each option
When facing a loss of top talent to competitors, the leadership team should first mandate a root cause analysis to understand the underlying reasons for employee departure before implementing solutions.
A SWOT analysis identifies strengths, weaknesses, opportunities, and threats, but it is too broad and may not pinpoint the specific, actionable reasons for talent loss.
Implementing an incentive and retention program is a potential solution, but it should only be done after understanding the specific root causes, as without this, the program might not address the actual issues.
A root cause analysis helps identify the specific reasons why top talent is leaving, such as compensation issues, lack of career growth, poor management, or unfavorable work culture, allowing the enterprise to address the fundamental problems rather than applying ineffective superficial solutions.
An aggressive talent acquisition program addresses symptoms by trying to replace lost talent but does not resolve the underlying issues that caused the talent to leave in the first place, potentially leading to a continuous cycle of recruitment and departure.
Concept tested: Addressing talent attrition with root cause analysis
Source: https://learn.microsoft.com/en-us/azure/architecture/framework/devops/plan-for-quality#root-cause-analysis
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