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CGEIT · Question #120

A strengthening the department's human resource assets?

The correct answer is B. Create an effective recruitment, retention, and training program. To strengthen human resource assets, the most direct and impactful approach is to implement programs focused on attracting, keeping, and developing staff.

Submitted by joshua94· Apr 18, 2026IT Resources

Question

A strengthening the department's human resource assets?

Options

  • ADevelop a responsible, accountable, consulted, and informed (RACI) chart.
  • BCreate an effective recruitment, retention, and training program.
  • CCommit to the board performance metrics and bonus structure.
  • DDevelop personnel requirements for third-party assurance.

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    90% (35)
  • C
    3% (1)
  • D
    3% (1)

Why each option

To strengthen human resource assets, the most direct and impactful approach is to implement programs focused on attracting, keeping, and developing staff.

ADevelop a responsible, accountable, consulted, and informed (RACI) chart.

Developing a RACI chart clarifies roles and responsibilities but does not directly strengthen human resource assets (i.e., the people themselves and their capabilities).

BCreate an effective recruitment, retention, and training program.Correct

An effective recruitment program ensures the department acquires necessary talent, a retention program keeps valuable employees, and training develops their skills, all directly contributing to strengthening human resource assets. These three components holistically address the lifecycle of an employee within an organization, from entry to skill enhancement.

CCommit to the board performance metrics and bonus structure.

Committing to board performance metrics and bonus structures might motivate staff but is a reactive measure and doesn't directly build the assets of recruitment, retention, and training programs.

DDevelop personnel requirements for third-party assurance.

Developing personnel requirements for third-party assurance is focused on external compliance or oversight, not on strengthening the internal human resource base.

Concept tested: Human resource management for IT departments

Topics

#Human Resources#Recruitment#Training#Retention

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