CGEIT · Question #445
To evaluate IT resource management, it is MOST important to define:
The correct answer is B. applicable key goals.. To effectively evaluate IT resource management, the most critical initial step is to define the key goals that this management aims to achieve. Without clear goals, evaluation lacks a benchmark for success.
Question
To evaluate IT resource management, it is MOST important to define:
Options
- Aresponsibilities for executing resource management.
- Bapplicable key goals.
- Cprinciples for the IT strategy.
- DIT resource utilization reporting procedures.
How the community answered
(29 responses)- A3% (1)
- B79% (23)
- C10% (3)
- D7% (2)
Why each option
To effectively evaluate IT resource management, the most critical initial step is to define the key goals that this management aims to achieve. Without clear goals, evaluation lacks a benchmark for success.
While defining responsibilities is important for execution, it does not define the *basis* for evaluation of the management itself.
Defining applicable key goals provides the necessary criteria and targets against which IT resource management performance can be measured and evaluated. These goals establish what successful resource management looks like, enabling an assessment of whether resources are being utilized efficiently and effectively to support business objectives.
Principles for IT strategy are broader guidelines that inform resource management, but don't provide the specific metrics for evaluating its effectiveness.
Reporting procedures are mechanisms for evaluation, not the foundational criteria for what *should be* evaluated.
Concept tested: IT resource management evaluation criteria
Source: https://www.isaca.org/resources/cobit/cobit-2019-framework
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