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CGEIT · Question #446

A newly appointed CIO has issued a new IT strategic plan. Which of the following is the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the…

The correct answer is C. Revise the managers' performance goals to include key objectives. To ensure accountability for the IT strategic plan, the CIO should directly link the plan's key objectives to the IT management team's individual performance goals. This creates a direct measure for individual and team performance.

Submitted by diego_uy· Apr 18, 2026Governance of Enterprise IT

Question

A newly appointed CIO has issued a new IT strategic plan. Which of the following is the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the plan?

Options

  • AUpdate the IT balanced scorecard with key objectives.
  • BEnforce disciplinary action for managers if the plan is not delivered.
  • CRevise the managers' performance goals to include key objectives.
  • DProvide management training on IT Strategic Objectives.

How the community answered

(30 responses)
  • A
    7% (2)
  • B
    17% (5)
  • C
    70% (21)
  • D
    7% (2)

Why each option

To ensure accountability for the IT strategic plan, the CIO should directly link the plan's key objectives to the IT management team's individual performance goals. This creates a direct measure for individual and team performance.

AUpdate the IT balanced scorecard with key objectives.

Updating a balanced scorecard provides a measurement framework but does not *directly* assign accountability to specific individuals in a way that impacts their performance review.

BEnforce disciplinary action for managers if the plan is not delivered.

Enforcing disciplinary action is a reactive and punitive measure, not the most effective proactive way to *ensure* accountability for delivery from the outset.

CRevise the managers' performance goals to include key objectives.Correct

Revising managers' performance goals to explicitly include the key objectives of the IT strategic plan directly aligns individual accountability with the strategic objectives. This ensures that managers' success and evaluation are tied to the successful delivery of the plan, driving ownership and focus.

DProvide management training on IT Strategic Objectives.

Providing training enhances understanding but does not, by itself, create a mechanism for accountability or directly motivate delivery.

Concept tested: Aligning individual performance with IT strategic objectives

Source: https://www.isaca.org/resources/cobit/cobit-2019-framework

Topics

#Accountability#Performance Management#Strategic Plan Implementation#Goal Setting

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