CCBA · Question #628
A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except forthe legal SME, w
The correct answer is C. Escalate the non-response to the legal SME's manager via email and request that they make the. Since legal input is critical for the project, the BA should escalate the non-response to the SME's managerto ensure engagement. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states thatstakeholder non- participation should be escalated when it affects project succ
Question
A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except forthe legal SME, who has not responded to any invitations. The first workshop is scheduled for next week, and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?
Options
- ADrop by the legal SME's desk and have an informal chat about how important their involvement
- BRe-check the legal SME's schedule and re-arrange all of the workshops based on vacancies in
- CEscalate the non-response to the legal SME's manager via email and request that they make the
- DProceed with the first workshop and capture the non-response as a project issue for the project
How the community answered
(34 responses)- A6% (2)
- B6% (2)
- C74% (25)
- D15% (5)
Explanation
Since legal input is critical for the project, the BA should escalate the non-response to the SME's managerto ensure engagement. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states thatstakeholder non- participation should be escalated when it affects project success. Informal chats (Option A)may not be effective for ensuring attendance. Rearranging all workshops (Option B)disrupts scheduling and may not guarantee attendance. Proceeding without escalation (Option D)risks missing critical legal input.
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