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CCBA · Question #591

A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business…

The correct answer is A. Resolve differences of opinion. The BA shouldresolve differences of opinion among stakeholdersto ensureconsensus on requirementsbefore proceeding. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)emphasizes that BAs mustmediate conflicting viewpoints and facilitate agreementto define accurate…

Elicitation and Collaboration

Question

A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

Options

  • AResolve differences of opinion
  • BConduct an impact analysis
  • CEstimate the scope of work
  • DPerform a feasibility study

How the community answered

(19 responses)
  • A
    84% (16)
  • C
    11% (2)
  • D
    5% (1)

Explanation

The BA shouldresolve differences of opinion among stakeholdersto ensureconsensus on requirementsbefore proceeding. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)emphasizes that BAs mustmediate conflicting viewpoints and facilitate agreementto define accurate requirements. Impact analysis (Option B)is useful later when assessing changes. Scope estimation (Option C)is necessary but should be based on agreed-upon requirements. Feasibility study (Option D)is important for assessing viability but does not address stakeholder

Topics

#conflict resolution#stakeholder collaboration#consensus building#requirements elicitation

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