CCBA · Question #591
CCBA Question #591: Real Exam Question with Answer & Explanation
The correct answer is A. Resolve differences of opinion. The BA shouldresolve differences of opinion among stakeholdersto ensureconsensus on requirementsbefore proceeding. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)emphasizes that BAs mustmediate conflicting viewpoints and facilitate agreementto define accurate requir
Question
Options
- AResolve differences of opinion
- BConduct an impact analysis
- CEstimate the scope of work
- DPerform a feasibility study
Explanation
The BA shouldresolve differences of opinion among stakeholdersto ensureconsensus on requirementsbefore proceeding. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)emphasizes that BAs mustmediate conflicting viewpoints and facilitate agreementto define accurate requirements. Impact analysis (Option B)is useful later when assessing changes. Scope estimation (Option C)is necessary but should be based on agreed-upon requirements. Feasibility study (Option D)is important for assessing viability but does not address stakeholder
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