nerdexam
IIBA

CCBA · Question #592

Several user groups are impacted by a proposed change to their daily workflow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?

The correct answer is B. Create business process models. Creating business process modelshelpsvisually represent workflow changes, making it easier for impacted users to understand the impact. BABOK® Guide (Chapter 10.5 - Process Modeling)states that process modelshelp stakeholders see how their workflows will be affectedand…

Requirements Analysis and Design Definition

Question

Several user groups are impacted by a proposed change to their daily workflow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?

Options

  • AEstablish a communication plan
  • BCreate business process models
  • CDevelop a data model diagram
  • DWrite functional requirements

How the community answered

(53 responses)
  • A
    4% (2)
  • B
    91% (48)
  • C
    6% (3)

Explanation

Creating business process modelshelpsvisually represent workflow changes, making it easier for impacted users to understand the impact. BABOK® Guide (Chapter 10.5 - Process Modeling)states that process modelshelp stakeholders see how their workflows will be affectedand facilitate smoother transitions. Communication plans (Option A)are useful for engagement but do not convey workflow changes Data model diagrams (Option C)focus on data relationships, not process impacts. Functional requirements (Option D)describe system behaviors but do not illustrate workflow

Topics

#business process models#workflow visualization#change communication#stakeholder understanding

Community Discussion

No community discussion yet for this question.

Full CCBA Practice