CCBA · Question #547
The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that the…
The correct answer is A. Investigate whether automation is a constraint for the end users. The first stepin engaging with end users (carpenters) is tounderstand whether automation aligns with their work processes and whether there are constraints. According to the BABOK® Guide (Chapter 3.2 - Conduct Elicitation), eliciting requirements from impacted stakeholders…
Question
The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that the carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:
Options
- AInvestigate whether automation is a constraint for the end users.
- BDemonstrate some of the proposed solutions to end users.
- CConvey the benefits of the automation to the end users.
- DPresent the proposed future state to the end users.
How the community answered
(41 responses)- A80% (33)
- B10% (4)
- C7% (3)
- D2% (1)
Explanation
The first stepin engaging with end users (carpenters) is tounderstand whether automation aligns with their work processes and whether there are constraints. According to the BABOK® Guide (Chapter 3.2 - Conduct Elicitation), eliciting requirements from impacted stakeholders ensures that the solution isusable and meets their needs. If automation creates challenges for users, those issues must be identified early.
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