CCBA · Question #327
A passport agency has recently deployed an online system where customers can apply for, amend, and renew passports. The expected volumes have not been realized and as a result, the agency has not achi
The correct answer is A. Data Mining. According to the BABOK® Guide, data mining is an elicitation technique that involves analyzing large volumes of data to discover useful information, such as trends, patterns, and relationships. Data mining can help the business analyst (BA) to investigate the potential causes of
Question
A passport agency has recently deployed an online system where customers can apply for, amend, and renew passports. The expected volumes have not been realized and as a result, the agency has not achieved the projected savings. A business analyst (BA) has been asked to investigate the potential causes of this shortfall by understanding the trends, patterns. and volumes at a detailed level. What method of requirements elicitation should the BA start with?
Options
- AData Mining
- BMind Mapping
- CBusiness Rules Analysis
- DInterviews
How the community answered
(23 responses)- A83% (19)
- B9% (2)
- C4% (1)
- D4% (1)
Explanation
According to the BABOK® Guide, data mining is an elicitation technique that involves analyzing large volumes of data to discover useful information, such as trends, patterns, and relationships. Data mining can help the business analyst (BA) to investigate the potential causes of the shortfall in the online system by understanding the customer behavior, preferences, and feedback. Data mining can also help the BA to identify opportunities for improvement and optimization of the
Topics
Community Discussion
No community discussion yet for this question.