IIBA
CCBA · Question #327
CCBA Question #327: Real Exam Question with Answer & Explanation
Sign in or unlock CCBA to reveal the answer and full explanation for question #327. The question stem and answer options stay visible for context.
Question
A passport agency has recently deployed an online system where customers can apply for, amend, and renew passports. The expected volumes have not been realized and as a result, the agency has not achieved the projected savings. A business analyst (BA) has been asked to investigate the potential causes of this shortfall by understanding the trends, patterns. and volumes at a detailed level. What method of requirements elicitation should the BA start with?
Options
- AData Mining
- BMind Mapping
- CBusiness Rules Analysis
- DInterviews
Unlock CCBA to see the answer
You've previewed enough free CCBA questions. Unlock CCBA for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.