IIBA
CBAP · Question #407
CBAP Question #407: Real Exam Question with Answer & Explanation
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Question
An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered. Which of the following techniques will the BA use to review the tasks?
Options
- AData Modeling
- BBusiness Case
- CItem Tracking
- DProcess Analysis
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