You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach…

Benchmarking compares current practices to industry standards and competitors, making it a valid way to identify potential solution approaches.

Decision analysis evaluates competing solution options against defined criteria, directly supporting selection of the best solution approach.

Risk analysis is designed to identify, assess, and prioritize risks - not to generate or evaluate solution options. Identifying a solution approach requires option-generating and option-evaluating techniques such as benchmarking, decision analysis, and brainstorming, none of which are focused on threat or uncertainty assessment.

Brainstorming generates creative solution ideas collaboratively and is a widely accepted elicitation technique for identifying solution approaches.