You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes…

Determining the solution approach focuses on selecting how to address the business need after gaps are understood, not on evaluating existing organizational capabilities.

Capability gap assessment is the formal business analysis process of comparing an organization's existing structure, resources, and technology against the capabilities needed to meet a specific business need. When gaps are identified between the current state and the required state, the analyst documents them to inform solution recommendations and decision-making. This activity is a core component of the Needs Assessment knowledge area in the BABOK Guide.

Requirements elicitation is the process of drawing out and gathering requirements from stakeholders, not analyzing whether the organization can currently meet a business need.

Verifying requirements is the quality-focused activity of confirming that requirements are correctly defined and complete, not an assessment of organizational capacity or capability.