A business analyst wants to know who to contact about a roadblock on a specific feature. Which tool will help them find the right contact?

The correct answer is B. Responsible, accountable, consulted, and informed (RACI) matrix. The RACI matrix (Responsible, Accountable, Consulted, Informed) maps each task or deliverable to the specific people who own, perform, or need to be involved in it. When a Business Analyst hits a roadblock on a specific feature, the RACI matrix immediately identifies who is Respo

Project Management Fundamentals and Core Concepts

Question

A business analyst wants to know who to contact about a roadblock on a specific feature. Which tool will help them find the right contact?

Options

AWork breakdown structure (WBS)
BResponsible, accountable, consulted, and informed (RACI) matrix
CStakeholder register
DRequirements traceability matrix

How the community answered

(36 responses)

A
14% (5)
B
72% (26)
C
8% (3)
D
6% (2)

Explanation

The RACI matrix (Responsible, Accountable, Consulted, Informed) maps each task or deliverable to the specific people who own, perform, or need to be involved in it. When a Business Analyst hits a roadblock on a specific feature, the RACI matrix immediately identifies who is Responsible or Accountable for that feature - the right contact to resolve the issue. The WBS shows work breakdown, the stakeholder register lists stakeholders broadly, and the requirements traceability matrix links requirements to deliverables - none pinpoint the right contact per task the way RACI does.

Topics

#RACI matrix#Roles and Responsibilities#Stakeholder Engagement#Project Communication

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