PMI
CAPM · Question #313
A technical project manager uses a directive approach with the team. Some team members are growing increasingly frustrated when their recommendations are not adopted by the project manager. What shoul
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Project Management Fundamentals and Core Concepts
Question
A technical project manager uses a directive approach with the team. Some team members are growing increasingly frustrated when their recommendations are not adopted by the project manager. What should the project manager do to address this issue?
Options
- AApply emotional intelligence (EI) skills, such as active listening, to understand the team's issues.
- BAsk the team members to record their concerns in the lessons learned log for future action.
- CInstruct the team members to self-organize and resolve any outstanding issues.
- DEncourage the team to follow the project plan that was developed with team input.
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Topics
#Emotional Intelligence#Active Listening#Team Management#Communication Skills