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ServiceNow

CAD · Question #134

What function do you use to add buttons, links, and context menu items on forms and lists?

The correct answer is B. UI Actions. UI Actions are used to add interactive elements such as buttons, links, and context menu items to forms and lists in ServiceNow.

Submitted by ravi_2018· Apr 18, 2026Application User Interface

Question

What function do you use to add buttons, links, and context menu items on forms and lists?

Options

  • AUl Settings
  • BUI Actions
  • CUl Policies
  • DUl Config

How the community answered

(36 responses)
  • A
    3% (1)
  • B
    89% (32)
  • C
    6% (2)
  • D
    3% (1)

Why each option

UI Actions are used to add interactive elements such as buttons, links, and context menu items to forms and lists in ServiceNow.

AUl Settings

UI Settings refers to user preferences and display configurations, not a tool for adding interactive elements.

BUI ActionsCorrect

UI Actions provide a way to create client-side or server-side scripts that execute when a user clicks a button, link, or selects a context menu item on a form, list, or related list, allowing for custom functionality and interactions.

CUl Policies

UI Policies are used to dynamically change the behavior of form fields (e.g., make visible, mandatory, read-only), not to add buttons or links.

DUl Config

"UI Config" is not a standard ServiceNow function for adding buttons, links, or context menu items.

Concept tested: UI Actions functionality

Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/list-administration/concept/c_UIActions.html

Topics

#UI Actions#Form customization#List customization#User Interface

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