CAD Question #134: Real Exam Question with Answer & Explanation

The correct answer is B: UI Actions. UI Actions are used to add interactive elements such as buttons, links, and context menu items to forms and lists in ServiceNow.

Submitted by ravi_2018· Apr 18, 2026Application User Interface

Question

What function do you use to add buttons, links, and context menu items on forms and lists?

Options

AUl Settings
BUI Actions
CUl Policies
DUl Config

Explanation

UI Actions are used to add interactive elements such as buttons, links, and context menu items to forms and lists in ServiceNow.

Common mistakes.

A. UI Settings refers to user preferences and display configurations, not a tool for adding interactive elements.
C. UI Policies are used to dynamically change the behavior of form fields (e.g., make visible, mandatory, read-only), not to add buttons or links.
D. "UI Config" is not a standard ServiceNow function for adding buttons, links, or context menu items.

Concept tested. UI Actions functionality

Reference. https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/list-administration/concept/c_UIActions.html

Topics

#UI Actions#Form customization#List customization#User Interface

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