What is the most important goal of the process Information coordination?

Question

Options

• Amonitoring calls that have been routed to application management or technical infrastructure
• Bcoordinating between business information management, application management and technical
• Ccoordinating between information strategy and organization strategy

• A
  3% (1)
• B
  6% (2)
• C
  92% (33)

Explanation

Option C is correct because Information coordination operates at the strategic level, and its primary purpose is to ensure that an organization's information strategy remains aligned with its broader organizational strategy. Without this alignment, IT and information initiatives risk pursuing goals that conflict with or ignore the direction the organization as a whole is heading.

Option A is wrong because monitoring calls routed to application or technical infrastructure is an operational activity, not a strategic coordination goal - it belongs to service desk or incident management processes.

Option B is wrong because coordinating between business information management, application management, and technical infrastructure describes tactical/operational interaction between functional domains, not the overarching strategic alignment that Information coordination is responsible for.

Memory tip: Think of Information coordination as the "strategy bridge" - it bridges the information strategy (how we manage information) to the organization strategy (where the business is going). If you see "strategy-to-strategy" alignment in the choices, that's your answer for this process.

No community discussion yet for this question.