The business analyst (BA) needs to identify collaborators for the current Salesforce CPQ project. The documentation has already been analyzed. What is another important step the BA should take to…

The correct answer is C. Prepare a RACI matrix. The important step that the business analyst should take to identify the correct decision makers is to prepare a RACI matrix. A RACI matrix is a tool that defines and assigns the roles and responsibilities of stakeholders or team members for each task or activity in a project…

Collaborate

Question

The business analyst (BA) needs to identify collaborators for the current Salesforce CPQ project. The documentation has already been analyzed. What is another important step the BA should take to identify the correct decision makers?

Options

ASurvey the business units.
BCreate a stakeholder wheel.
CPrepare a RACI matrix.

How the community answered

(43 responses)

A
19% (8)
B
12% (5)
C
70% (30)

Explanation

The important step that the business analyst should take to identify the correct decision makers is to prepare a RACI matrix. A RACI matrix is a tool that defines and assigns the roles and responsibilities of stakeholders or team members for each task or activity in a project or enhancement. RACI stands for Responsible, Accountable, Consulted, and Informed. A RACI matrix helps to identify the correct decision makers by showing who has the authority or accountability for making decisions on each task or activity, as well as who needs to be consulted or informed about those decisions. A RACI matrix also helps to avoid confusion, duplication, or conflict among stakeholders or team members. https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification- prep/stakeholder-management

Topics

#Stakeholder analysis#RACI matrix#Project collaboration#Decision-making

Community Discussion

No community discussion yet for this question.

Full BA-201 Practice